Frequently Asked Questions
Carpet drying time?
The
carpets are slightly damp after cleaning, and can be walked on with
clean non-marking shoes (not with bare feet)
in about 30 minutes. Normal soiled carpets usually dry
between 4-6 hours after cleaning.
How much furniture do you
move?
We
move most light furniture. Couches etc. can be moved by request.
How often should I get my
carpets cleaned?
The
carpet manufacturing industry recommends bi-annually cleaning with
truck-mounted steam cleaning equipment
to
obtain maximum lifespan of your carpet. Professional cleaning
does not
damage the carpet.
(IICRC)
Should I vacuum before
cleaning?
Yes, it always helps to pre-vacuum.
85%
of dirt in your carpets is solids.
What is the black around the
carpet edges?
This is called
filtration edges.
It
is caused by an air gap between the wall and the sub-floor.
Sometimes the filtration edges can be removed depending on how long
they have been there.
What is the proper way to
spot clean?
Spot cleaning can be done by spraying a mild
diluted detergent on the spot, and then blot the spot
with a clean white damp towel ( DO NOT RUB! YOU WILL DAMAGE THE
CARPET FIBERS) Rinse out the towel and repeat as necessary .
What does ScotchGard Carpet
Protector do?
Scotchgard puts a water resistant shield on your carpet, that helps
prevent it from
absorbing spills that can turn into permanent stains. Scotchgard can
be applied after cleaning for an additional charge.